Cancellation and Refund Policy

  1. No shows or cancellation after arrival date will result in a penalty of full payment charged.
  2. Any cancellation of your booking MUST be done/made 3 days before your scheduled check-in date. A cancellation fee of 2.2%  will be charged.
  3. For any cancellation of bookings within 3 days before your scheduled check-in date, the monies paid are deemed forfeited. Multi-nights bookings cancelled within 3 days before your scheduled check-in time, a cancellation fee of your 1st night rates will be charged.
  4. Specific terms & conditions are applicable for group bookings, confined to 10 rooms and above. Please contact the required hotels for more information.
  5. We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under circumstances where it appears that the reservations contain or resulted from a mistake or error.